Fintonic Selects Arcadia Enterprise to Accelerate Insights for Its Mobile Banking Platform and Improves Customer Experience

By Arcadia Data | January 23, 2018

Leading Mobile Banking Company in Spain and Chile Adds Native Visual Analytics to Improve How It Supports Users’ Financial Interactions

SAN MATEO, Calif. — Jan. 23, 2018 — Arcadia Data, provider of the first native visual analytics software for big data, today announced Fintonic, a mobile banking company that uses machine learning algorithms to provide customers with highly targeted loans and insurance products, has selected Arcadia Enterprise as the modern data visualization and analytics engine of its new data architecture. Arcadia Data will allow Fintonic to more easily deliver key data from within the business to top management in near-real time to continue offering its users the best understanding of what is happening with their money.

Fintonic, which operates in Spain and Chile, connects nearly 400,000 users in Spain to 82 different financial entities. It uses the information provided by these institutions to generate daily reports and send alerts to users. Fintonic opted to update its data architecture to better understand how the data-gathering process worked and to be able to act more quickly when individual connections malfunctioned. Additionally, Fintonic wanted to improve the work of its data experts in every department, work it felt was limited by its prior data visualization platform.

“Arcadia Data allowed us to create easy-to-read visualizations that helped our support team and management team quickly grasp the implications of the overnight interactions between our app and financial institutions,” said Aitor Chinchetru, Chief Operations Officer, Fintonic. “Adding Arcadia Data to our infrastructure enabled us to create detailed reports about users whose accounts suffered from poor or interrupted connections to banks and address those issues more quickly, improving user retention.”

Fintonic’s data architecture, which includes a table with more than one billion transactions, houses terabytes of data. However, Fintonic’s data experts across all departments had no easy way to study, understand, and act on that data. With Arcadia Enterprise, Fintonic’s experts are able to make better decisions more quickly, ultimately improving their customers’ user experiences. Since implementing Arcadia Enterprise, Fintonic was able to increase to 92 percent, up from 80 percent, the amount of users whose data was correctly updated during the nightly interactions with financial institutions.

“Fintonic’s desire to upgrade its data infrastructure was borne out of a growing demand for tightly integrated solutions with next-generation visual analytics,” said Sushil Thomas, co-founder and CEO, Arcadia Data. “Arcadia Enterprise is built for its customers to develop large scale and real-time data applications, including Fintonic’s leading mobile banking app, that create sustainable competitive differentiation. Fintonic’s intelligent algorithms offer a glimpse of the future of banking, and we are excited they have selected Arcadia Data as they continue to pave the way in their industry.”

Arcadia Enterprise offers the following benefits for customers, such as Fintonic, as they seek to deploy self-service business intelligence and visual analytics by connecting business users to both historical big data and real-time streaming data:

  • The first and only native visual analytics software built on a distributed, scale-out architecture and from the ground up for big data platforms like Apache Hadoop, the cloud, and Apache Kafka
  • Increased agility enabled by business-driven visual analytics and data modeling for instant insights on real-time, streaming, and historical data
  • The ability to build advanced analytic applications with point-and-click ease

Learn more about the Arcadia Enterprise, or learn more about how Arcadia Data can help you get more insight from all your data all the time through its powerful visualization capabilities, by visiting https://www.arcadiadata.com/product/.  

About Arcadia Data

Arcadia Data provides the first native visual analytics software that runs within modern data platforms for the scale, flexibility, performance, and security users need to glean meaningful and real-time business insights and design data-centric applications in the era of big data and IoT. Its flagship product, Arcadia Enterprise, is purpose-built to analyze big data without moving it to deliver self-service BI, real-time insights, and advanced analytics for use cases like cybersecurity, connected devices, and customer intelligence. Arcadia Enterprise is deployed by some of the world’s leading brands, including Procter & Gamble, HPE, Royal Bank of Canada, Kaiser Permanente, and Neustar. To learn more, follow @ArcadiaData or visit www.arcadiadata.com.

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